O'Reilly Auto Parts

Tanya is a gem, literally running around the store with the kindest demeanor to help every person and ensuring she can most likely get the part on order quickly for us if you didn’t have it. I’ve been in management for over 15 years and she embodies the aspect of customer service.

Was searching for a particular item.. DupliColor Perfect Match Redfire Pearl spray paint in which O’Reilly didn’t have in stock, though the sales representative was very very helpful to put in a request for the item I was looking for. He got back with me about the item the next day that there was a back order for this item. I think service was great as far as doing a quick research. The store was very clean and organized with vast selection of items to choose from. Recently went on O’Reillys Auto Parts website searching for the items listed in the photo and was able to find these items, submitted an order and pickup was ready within the hour. Also browsed their website for other that might interested me when I’m ready to order, their website was easy to navigate and the prices was great.

Absolutely the worst oreillys as far as staff goes, came in this morning to return a part and was told they dont keep cash in the store and it was to early that I should come back around 11, so 11:30 here i am and again they tell me they won't do my return because they dont have $335.00 and then he calls an oreillys 20 minutes away and asked if they had the cash and then told me none of the stores in the area could do my return, waist of time talking to them because all they can offer is to put the return on a gift card that cant be redeemed for cash later, but can't refund it onto my debit card or refund it in cash, when I paid haft with my card and haf with cash,

i came in to get some new bulbs and Elijah was kind enough to help me replace them after my purchase. he really didn’t have to but he didn’t stop until it was done. shortly after, his manager came out as well to help with the other bulb. you guys are too kind, really appreciate it. thanks!

Their posted closing time on here and at their door, says they close at 9:30 pm. I pulled on their doors 10 min ago, and they were closed and gone. I guess they don't need my money!