O'Reilly Auto Parts

Will not go back again Scott gave me the receipt for my pick up and i nicely asked if he could install my battery because we didn’t have the tools to do it, me and my boyfriend were walking around the store and scott says “that little girl has her boyfriend in here why can’t he do it” and the other worker in there said for real!! and started laughing, laziest orielly workers i’ve seen and rude at that!!

I bought windshield wipers online for a pickup order. Ray offered to put them on, I didn’t even have to ask. He switched them out in no time. Great customer service.

I have been shopping at the store for at least eight years since I moved to Walkertown and have almost always had a pleasant experience with the staff. This last vehicle I was working on, which is a Recreational vehicle for myself and family. Michelle Rogers, who is the assistant manager is one of the most helpful people that they have had working at the store in the time that I’ve been conducting business here I really appreciate the time and extra care that she not only showed me, but the people that were in front of me as I was waiting in line. This is a rare trait in today’s world give her a gold star.

This place is a con. I bought a two year battery. It’s 13 months old, and won’t start my car when it’s cold outside. I talked to an employee who printed me the receipt and told me to bring it in and they would exchange it. I brought it in, but because it read “good” on their meter, they refused to replace it. I made it clear that at 30 degrees it got sluggish, and it 10 degrees it wouldn’t even click. Nope. Just refused. So if you buy a battery here, be prepared for it to last half the time it’s advertised to last. Would never shop here again.

Stopped by to get a new battery for my parent's van. The employee who helped us was a young man named Garrett. He was both knowledgeable & friendly. He got us our battery & even put it on for us!! We had such a great experience, we will definitely return!!! I highly recommend this store. Such great service! 😊