O'Reilly Auto Parts

Came in to get some things for a oil change.Bo already looked irritated when I walked in. Told me the things I needed but set him a little too fast asked him to slow down a little bit I'm guessing that must have irritated him even more proceeded to have a little attitude about it. Went to go ask someone else for help because I just didn't want to deal with him. I understand people have bad days but I don't think I was being unreasonable and didn't deserve the service I got.

Very unprofessional. I came in the other night to get a battery tested and the older gentleman working looked as if I was severely bothering him. I send my wife in again today to get a part that I needed while I was working on the car and the way they made her feel and how they laughed at her. VERY UNPROFESSIONAL. Worst customer service. Been going here for years and will never go to an O’Reilly ever again.

My friend and I came to get her battery changed and asked someone to check it. He said she needed a new one and when he looked at it he said he was unable to change it due to a plastic piece being in the way. We went to advanced and they were able to change it with no problem. The plastic piece popped off very easily, no tools needed to remove it. This seemed as if the worker either was not trained in the area and didn’t want to tell us, or he was just being lazy. Very unfortunate we were not able to receive the help that we needed. Mind you her car would barely start. Very disappointed.

Bought a product out the store that goes under my hood and asked a man if he could look underneath my hood to recommend where to put it. I was going to do it myself but he acted like he didn’t want to help me as if I asked him to install it. I don’t know much about some parts underneath my hood and didn’t want to stick the adhesive somewhere where it can’t be removed and replaced. I know they don’t work on cars and not asking them to but all I wanted was for him to let me know if it was a safe place to put the product. I’ll be returning my unused product just because he couldn’t at least help me and just look.

Nathan was very helpful while returning my water pump but had to take marks place because he didn’t know how to do so and was kinda rude and kept interrupting me while I was talking with nathan