Otomo's Auto Towing & Repair

🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 10/10🌟 I cannot say enough good things about Otomo’s Towing & Repair in Austin, MN. This place seriously restored my faith in good, honest auto service. Jay came all the way out to my house to help me when my car wouldn’t start. Dead winter ❄️ Battery. He charged my battery, checked it thoroughly, and explained exactly what kind of life I had left in it and whether replacement was needed. No pressure. No scare tactics. Just straight facts, which I really appreciate. Jay showed me where my battery pegs were because I didn't know. Very helpful ✨ I followed him to their shop, where they rechecked everything. My vehicle’s battery is not an easy one it’s located underneath the front passenger seat, while the charging points are under the hood. Not exactly convenient. They had to

I can’t say enough good things about Otomo Auto and Towing. Logan and his team are always so trustworthy and honest—they never try to oversell or push repairs I don’t need, which is huge to me. I recently went in for a simple oil change, and they let me know my tires were getting bald. When I actually saw how bad they were, I was embarrassed I’d been driving on them 😅. Logan immediately ordered new tires and they arrived just a few days later. The service is always top-notch, communication is clear, and I truly feel taken care of every time I’m there. I will never go to another mechanic—even though I live 45 minutes away. That’s how much I trust them. Highly, highly recommend!

THE KIND OF BUSINESS YOU HOPE TO FIND WHEN YOU’RE STRANDED. I broke down late at night while traveling back from out of town in a rural and unfamiliar area. When my CV axle broke, the noise made me think my engine or transmission had failed, which added to the stress of the situation. I called one tow company and got voicemail. When I called Otomos, they answered right away and immediately stepped in to help. They let me know one of their mechanics lived nearby and would come assess the issue. Within a few hours, the problem was diagnosed, repaired, and I was back on the road. The technician was incredibly welcoming and clearly passionate about his work. You could tell he genuinely cared about helping someone in a tough situation and took pride in what he does. That level of service is rar

Amazing tow service!! We hit a deer on our way back from Trader Joes, and we were stranded in the cold on the side of the road of a cornfield (family of 5 plus Great Dane). Thankfully, the Mower County Sheriff recommended this tow company. Otomo was phenomenal. True professionals and just really good human beings!!! Don’t hesitate to use Otomo for any tow needs! Couldn’t be more happy with the service and price. 5++++ stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Highly recommend! They were quick to respond to my call and did everything they could to ensure I had a pleasant experience. Shoutout to Matt, who kindly worked around my schedule and seemed glad to do so. This is a company that puts people over profit, and the city of Austin is lucky to have this shop!