Otto Motive

Jacksonville, FL · Auto repair shop

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Jacksonville
#265
of 1782 shops
City Percentile
70%
rating percentile
Address
Otto Motive, 4846 Philips Hwy, Jacksonville, FL 32207
Phone
(904) 503-8399
Website
www.ottomotivejax.com

Otto Motive is an auto shop located in Jacksonville, FL. It is one of 1,782 auto shops listed in Jacksonville. Its 4.8-star rating is above the Jacksonville city average of 4.4 stars. There are 10 photos associated with this location.

About Otto Motive

We are an independent family owned and operated automotive repair shop. Driven by honest motives and a passion for cars we proudly serve the Jacksonville area.

Customer Reviews

★★★★★ 5.0 mauricio martinez · Jun 2025

Outstanding Service – Highly Recommend! Took my car in to OttoMotive for repairs and couldn’t be more satisfied. From start to finish, the team was honest, professional, and efficient. They quickly diagnosed the issue, explained the repairs clearly, and gave me a fair price. The work was done on time and the car runs perfectly now. You can tell they take pride in what they do. If you need a reliable mechanic who won’t waste your time or money, this is the place to go. I’ll definitely be back for any future work.

★★★★★ 5.0 Marian Garcia Alan · Nov 2025

Not much of a reviewing person, but they fully deserve the 5 starts and more: really patient with whatever your concern is, comunication is the best, top service all around. A pleasure to go every time

★★★★★ 5.0 Raymond Chen · Aug 2023

Took my weekend project car for a realignment. Definitely enjoyed my time there the staff were cool and relatable. They were passionate about their business and definitely were honest people who are proficient in what they do. Fairly priced and reasonable, will definitely come back for any of my automotive needs if in the area. What was a pit stop for a long drive became the highlight of my day.

★★★☆☆ 3.0 Pete Derington · Jun 2025

Came highly recommended by a trustworthy friend, so my disappointment is amplified. Have an old Chevy that I am restoring, and the engine was knocking. They fixed it, so that's good. But they let me know the engine needed work, and I knew that. Instead of offering to do everything while the engine was torn apart, they just fixed the knocking and put it back together. I asked for an estimate and what all was wrong with the truck and got nothing. They mentioned they would give me an estimate on spark plugs and wires to start there, but after asking for that three times, I gave up. I need a reliable, trustworthy shop and they missed the reliable part for sure.

★☆☆☆☆ 1.0 Saman Soleymani · Jun 2025

I would 100% stay away from this place. We took our Mercedes to get alignment. After wasting two hours they causes the suspension light to come on and said they can’t to the alignment. They agreed that we brought the car in without any suspension faults. Took the car to Mercedes dealership who stated alignment has no bearing on suspension faults and found that the line was broken and this is what caused the suspension light to come on. Nearly a thousand $ worth of repair and they are not taking any responsibility. Stay away!

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Entrance

Services

Auto repair shopCar battery storeCar repair and maintenance serviceMechanicOil change serviceRepair serviceTire shopTruck repair shopVehicle inspection serviceWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.