Palmdale Auto Parts Transmission

The last few times I’ve come here for parts, the staff has been rude and unhelpful, never having what I need or offering any suggestions. Today was even worse—when I asked to use the restroom, I was told to “go somewhere else” and the guy wouldn’t even attempt to look up the part I needed. I left feeling frustrated and unwelcome. Definitely not the customer service I expect from a local parts store.

Don't buy here. Bad service. Rude people. Don't have what you need. Waist of time

I have been buying from Andy's for about a year. Main person I speak to is John. I haven't had any problems with him, until today. I've seen people complaint to him about returns. Today I experienced the other side of John/ terrible experience with him. I recently bought an oil pan for my mini van, thinking it was the problem. But after removing the part to replace it, we noticed that the part was good and the oil filter housing next to it, was the bad part. So, I went in to return the oil pan and get the correct part needed. But John told me that he had to charge me, a 25% return fee, before taxes? For my mechanics fault of making me but the oil pan?? I paid $164 total out the door, he gave me back $127 cash. Charging me $37 for a return fee?? Wow, that's a ridiculous charge for a return

They are very fast and efficient. very helpful!

I found this Auto Parts store last week and it was a wonderful surprise. In a world of endless Autozones and O'Reilly auto parts stores, this store is right out of the past and is greatly welcomed. It hasn't changed in decades and took me back to the 50's, 60's and 70's when stores like this one had real old school character. I wish that there were more shops like this one because we've lost almost all of them. Come in and check it out especially if you are working on an older car. You won't be disappointed.