Papé Kenworth

Great service when ordering specialty tracks for my escavator. Fast and reliable

Hands down the best Kenworth repair shop I’ve been to. Snacks and drinks and satellite tv and a charging station in the customer lounge. Excellent experience and the staff and mechanics super friendly. I would go out of my way to have my big rig fixed here.

I dealt with two service clerks while buying a fuel cap for my truck. The first guy brought a cap to me and told me the price was over $130 just as his portly co-worker approached. The first clerk then let me know there might be one at a lower price. He retrieved the cheaper fuel cap, gave it to his partner, and asked if he could complete the sale. He then asked me quite sassily if the $50 cap was “mo betta?” I told him that it was more suitable and he responded “Glad I could help DAWG!” The other clerk asked for my card to make the payment. I handed it to him and after he swiped it, he flung the card back to me(although I was offended at this I was also impressed because I never imagined such large fingers having that kind of dexterity). He also flung the receipt to me. I’m not a sensitiv

The best dealer that I’ve ever been in my trucking job during 4 years . Professional workers that knows how to do their work. Without any doubt I can suggest to anybody who doesn’t want problem with their trucks and don’t want to waste their time that cost to much . Especially in this business every day is money. Thank you guys for your great job!

The Good: Called on 1/29 to make an appointment for the injector recall on my 2023 680 and was given a Tuesday night or Thursday/Friday appointment. In which, I was given a Friday afternoon appointment (assumed early as I wasn’t given an actual appointment time). On Friday 2/2 I called at 10:46am and asked what time my appointment actually was that day. The gal mentioned 10am and I was kinda shocked as I was never given a 10am appointment time. So, I let her know I’d be there between 2:00pm to 2:30pm and she stated that was okay. The Bad: I arrived at 2:30pm and checked into the location. I was told previously it’d take approximately 3-4hrs (I was fine with that). However, I wasn’t told that at that techs would be leaving at 3:30pm, my tech would be leaving at 7:30pm to 8:00pm and that th