Parks Ford Hendersonville

They were very friendly but they tried to put me in suv and a charger that is not for me. I had to wait until they shipped the car.i really just wanted one of the lot to fit my budget. But it's all good. I do like the car but do wish they put better tires on the front. Thanks for everything. GOD BLESS

We experienced multiple repair issues on our 2024 Ford Escape from August 2025 at time of purchase to January 2025, including communication issues in service, being passed around between service managers, repairs that took several weeks to complete, and work that was requested but not completed or partially completed. After one service the vehicle was returned to us in bad shape: dirty floors, scratches on door panel, empty water bottle rolling around in rear, adhesive left on exterior, fingerprints and handprints everywhere and stains on both front seats. Very disappointed with Parks Ford Hendersonville service in general and not likely to return or recommend to other potential customers.

Keagan, Zack and Chris were all great and clearly work well together. The buying process was easy, straight forward and very accommodating. Keagan was conversational, easy to talk to and did a fantastic job overall. He stayed with me through all steps of the process, starting and ending with a handshake and a smile. Even followed up with me a couple days later, asking how things were going and if I had any questions. I conversed with a few other employees while at the dealership, who were all kind, fun and helped ensure my experience was 5 stars.

Great people to work with. I had to wait a day to talk to the wife before buying and they were very patient. The entire process was very easy. I’m impressed with their team

Overall our experience was good and I would recommend Parks Ford. Having said that, I DO NOT like that one price is advertised online and the sticker price is $8k-$10k different. Not cool. The salesman and finance guy were both great and I love my Bronco.