Parkway QuickLube & Tires

Typically have a good experience but this time there was a different man working the counter who was grumpy and didn’t seem to care about his job. Told them my tires rub a little if you turn all the way so be wary of that when moving it around and he said okay then didn’t pass any of that information on to anyone. I get the truck back and it smells like cigarettes, the wheel is completely turned, and my front end is in the bushes. None of these things are the end of the world but I expect better.

Only gave 1 star bc I can't give 0. Been goin here for years. And today decided to let someone else change my oil only to find out the same filter is on it that was on there when I first bought the vehicle. I have had this particular vehicle for almost a year now. They never changed out my filter! And all he could offer me was a free oil change. Hell no. I wouldn't trust yall to do nothing else to either of my vehicles after seeing this! Charge you a for a quality job, but gives you BS instead.!!!! Sad.!!!!!! AVOID THIS PLACE AT ALLLLLLL COSTS.!!!!!!!!!!!!!! (They don't carry Honda filters! But this is what is still on my car after almost a year of me taking me car there!)

Got home after oil change with oil on carport brought it back they said they put an oversized plug in because it was stripped and old one would just spin. I told them I never had a leak before and the guy at the desk acknowledged that it was their mistake. I understand mistakes happen and they made it right by installing a new oil pan free of charge. I’ve used this place for years on both vehicles for oil changes and new tires and would highly recommend. Good honest folks.

AVOID!!! 4 bad experiences (1st two were a repeat that they fixed - but I had to return to their shop). 1) Oil cap not tightened correctly - oil on my garage floor - happened twice - return tot he store required 2) They ordered replacement tires for me - I wanted exact replacements. Took the truck in and they got the tire info and made the order. The tires they got in and put on were a digit off on the tire call-out number. I was told it was the speed rating, but after reviewing on the internet, I showed them in was a capacity rating - about 600lbs per tire less than the ones I replaced. I accepted them but was disappointed that my go to service provider didn't know the difference in a capacity and speed rating - and gave me an off-the-cuff response that was incorrect. 3) Replaced b

We have had multiple vehicles serviced and had different issues fixed at Parkway. We usually tend to drop our vehicles off and go back to pick them up rather than sit and wait on them. The only complaint we’ve ever had is the lack of communication when it comes to them completing the work. The vehicle may have been finished for 2 hours and they had not let us know it was finished. Other than that, we’ve always had great service and the work they do is great, as well.