Parts Authority

Kevin is the most rude , most arrogant person I have ever come across …. I will never go back to this location , his need to make jokes and be little the customer is sick and is very disturbing … I will never understand his remarks on how “you shouldn’t be driving if I can’t figure out what’s wrong with my car “and “ if you need a mechanic he does that on the side but only for competent people which your clearly not “ and then proceed to tell me I should leave the store cause he doesn’t have the brain capacity to handle me right now ….

Love this place, world class CSX, Steve is master of his field, he helped me match the color of my old honda's hood. 5***** rating.

I was struggling to get a transmission cooler line for my truck after going to multiple auto part stores and having the wrong ones ordered or not in stock. I stopped here and they did we’re able to find the correct one I’ve been looking for. Would Highly recommend! Friendly and great customer service

Steve the attendant went out of his way to make sure I had all the right parts for the transmission cooling line job that needed to be done

Great local parts store. Getting harder to find these stores with helpful, knowledgeable staff and the same faces each visit. West Springfield Auto is such a place. Highly recommend,.