Parts Authority

I used to go to world Auto parts which is now parts authority. This is my first time being there as parts authority. I purchased two rotors two calipers and pads. Maybe 11:00 on a Saturday. At about 2:30 I'm finishing up my install. They gave me the wrong size pads. I call them and tell them, the guy Bob remembered me. I said when do you close? he said 3:00. I said I'm coming from a bit further away than that. But I'm on my way now. The worker said hurry but don't get in a wreck. Put me on hold for about 7 minutes. Then he said something that I could not understand about a manager which I assumed that they would meet me at the door even if they were closed so they didn't waste my entire Saturday. I arrived at their shop 12 minutes after closing time 3:12. Nobody there no parts left anywher

After spending $500 on parts my car got towed from their lot. This happens after my brakes i just bought melted my hubcaps. My brake line was clogged. So I had to pay another $1400 between mechanics and the tow cost. Ill get my parts from Amazon from now on. Ill never go back to this place.

Great place 👌 awesome price and wonderful customer service

Just wow. I want to parts authority to buy a battery and starter the other day as soon as I go into the store there is a manager is yelling at a employee, I try not to pay attention. when I get my products I waited for over 15 minutes the apartment gets thrown down a slide banged up it's like it was covered in white bird feces and when I ask about getting a different one I was told they are all gonna have the white stuff on it. Unsanitary and disgusting and the store manager himself was rude. I would rather spend more money to deal with nice people at autozone. I won't support a rude business no matter the price this is my hometown. SAD!

Went for customer service and direction due to an issue with a transaction. Politely approached the manager, who refused the handshake I offered as I introduced myself. After discussing my situation, I was provided judgemental comments regarding my rightful personal choices. Proceeded to thank him for his time, to which he responded "Don't thank me, I didn't help. I'm just working." This isn't the place for good customer service, or kind people. Then again the location should have been a red flag.