Pat's Body Shop & Towing

Pure disgust with the lack of customer service from this company. Few days ago, I lose control driving down an icy road due to someone in front of me braking on ice which results in my car being in a ditch. Pats were one of the only places available and they got there pretty quick (the only thing they did right in this entire situation). They send good ol Jim out to pull me out of the ditch. I advise Jim upon his arrival that on this icy two lane road (Peace Haven Rd), two on lookers with trucks and the AAA guy couldn’t get me out prior. He completely disregards everything I’m advising in terms of how to pull my car out despite me telling him about the failed attempts. He proceeds to drag me 30+ feet out of the ditch when he could’ve pulled me straight back, across the two lanes, would’ve

I experienced great customer service when I called to schedule for them to help with my vehicle that was stuck in snow and it extended to when they actually came out. He was really professional and did his job patiently. It was not a long wait and it was affordable. I appreciate all of your help and would definitely use your services again. Thank you!

I had an accident and the police officer called this tow truck for help me. I agreed, but he advised me to discuss the price with the driver and pay him directly. I was literally one minute from my house, let's say two minutes, not even a mile away. They charged me $340. I thought it was very expensive, and I found it unacceptable that they didn't give me the price before doing the work so I could decide whether to accept the quote or look for another service. However, I thought it would be a little less because I've been towed before, even in a past accident, and they towed me more than 5 miles and didn't charge me this much. I paid the money because the tow truck had already taken my car to my house. But they've really gone too far with this price. I'm disappointed with this company. (

My Gen 7 Stingray Z51 was clipped from the rear and the entire rear bumpers and lamp units had to be replaced and color matched to 10 year old Velocity Yellow (of course). The baby came back in PERFECT repair with joints better than factory and a color match that was just unbelievably perfect. All performed by a staff dedicated to customer service. They put up with my nagging and stupid questions with kind patience AND support. The work was completed on time and Icouldn't have been more pleased. Pat's Body Shop is 1st rate.

Update: the owner personally invited me in for a car detailing, which I appreciate. Changing my review to reflect this. Guys, I wanted to support them because their receptionist is so nice but I don’t have much else to say that’s positive. It took them two times to actually fix the problem properly (sunroof replacement) and after picking up my car with the problem finally solved, other pieces of electronics were left in disarray. Not only that but pieces of glass were left everywhere in my car AND oil? stains in the form of handprints are all over the inside of my car. It’s going to cost me time and effort to clean this all or hire someone. I’ve attached photos showing everything.