Paul Pratt Service and Towing

Massillon, OH · Towing service

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Massillon
#59
of 132 shops
City Percentile
12%
rating percentile
Address
Paul Pratt Service and Towing, 12271 Barrs St SW, Massillon, OH 44647
Phone
(330) 833-4245

Paul Pratt Service and Towing is an auto shop located in Massillon, OH. It is one of 132 auto shops listed in Massillon. Its 3.5-star rating is slightly below the Massillon city average of 4.5 stars. There are 3 photos associated with this location.

About Paul Pratt Service and Towing

Towing and Vehicle Repair. Heavy to Light Duty. 24/7 Heavy Duty towing and roadside assist.

Customer Reviews

★★★★★ 5.0 Benjamin Walden · Feb 2026

Great help was kind, friendly, and very helpful. Got me a tow and tires and was back on the road the next day. Would highly recommend.

★★★★★ 5.0 Tony Maglio · May 2025

My work truck broke down on side of highway and thankfully Paul was able to help me out and give me a tow! Super nice guy ,great service and he was personable as well! Hopefully nobody ever breaks down but if you do call him he's great !

★★★★★ 5.0 Garrett Schoonover · Dec 2024

Integrity. My wheel bearing blew hundreds of miles from home — where my brother’s shop is. Paul was able to tow my truck and get it fixed that day. I received the same family like service that I’m used to. Also, I noticed poor reviews from others waiting on a tow….. I understand your vehicle broke down and you’re frustrated, but you’re not the only person that needs service that day - be patient, you’re next on their list. Highly recommend this shop.

★★★★★ 5.0 George Nukuto · Feb 2019

I had to get a tow for my car about 10miles away. I called them on a Friday about 5:30PM and I asked if they could get there in 1.5hrs. I got there about 10 minutes early and they called me said they'd there about 5 minutes early. which was great. The driver was great and I didn't realize I had a tow bar on my car so it wouldn't ruin my underside of the car. He towed back to a shop in Canton and was done in 45minutes. Great Job!

★☆☆☆☆ 1.0 Lori Gregg · Sep 2020

Camping nearby and we smelled propane and couldn’t pinpoint where was coming from. The campground said Paul Pratt advertises in their flyer so they recommended I call them. I called they said it would be a couple hours before someone could come out about four hours later very nice gentleman came out was here about 15 minutes and all it was was a stuck valve on the RV stove didn’t have to replace any parts and called his boss to find out how much he should charge us and handed us a card and said call him directly. When we called he told us it was $175 for 15 minutes work and no parts replaced. I expected to pay a premium for someone to come out and take a look at it but that’s ridiculous gouging people. Shame!!!! I would never recommend them to anyone for their services.

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Debit Cards

Services

Towing serviceAuto repair shopTruck repair shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.