Pep Boys Auto Service & Tires

Car bouncing day after 4 new tires replaced. Did not put valve cap back on. Cracked a wheel cap and didn't even let me know.

These guys are amazing. They originally diagnosed the issue as an ac compressor ($1100 repair) but it ended up being the transmission flywheel ($2800 repair). They not only did it for the original quoted price they actually applied a 10% coupon. Very rare for a big box company to have such integrity. Kudos!

I’ve had great experiences here before, but they have lost my business after this week. I took my car in on Tuesday for an inspection where they completely missed that I needed an oil change as the solution to my check engine light. The light went away on my way to Pep Boys, so we never were able to read the code, but they still inspected my car and said they couldn’t find anything and that everything in the engine checked out. 2 days later, the light comes back on and I get the code read this time before taking it into pep boys in case the light goes off again. The initial says that they checked my oil level and air filters and they were good but 2 days later check engine light is back on and they inspect it again and see that I do in fact need an oil change. The technician of my original

I can't complain about the availability of getting tires the same day on my work vehicle. But what I will complain about is the lack and therefore the safety concerns for their customers when you ask for an alignment you get your vehicle back and I'm in my work vehicle and it is now dangerously pulling to the left that it wasn't doing before cuz you did not take it for a test drive you didn't verify anything before you gave it back to a customer this is absolutely dangerous. If you can't hire the experience people and I know when I come in at 4:30 in the afternoon you want to try to get home but you don't want to get home on the expensive someone's safety

Found ourselves leaking diesel from our sprinter. Drove straight to this location. We were listened to and scheduled immediately. Opted to leave it overnight. Staff was friendly and helpful. Work was fine in the time promised and we were back on our roadtrip with confidence