Pep Boys Auto Service & Tires

Staff was respectful and knowledgeable but the prices on the website versus in store were way off. I went for an oil change and brake job. Oil change was way overpriced at $120! I got quoted $1100 to get brake pads and rotors. I called to price parts and it was $296 after tax so I just did it myself. 800 for labor is absolutely insane!

I have always been provided with excellent services for tire installations and inspections, and have been kept updated on the progress along the way. I highly recommend them to everyone for their courtesy, kindness, knowledge, and quality of service!

This team provided excellent service on both of my vehicles. They were punctual they were experienced. They got right down to the nitty greedy of the problems and gave me the best prices and rates. I’m very happy with Pep Boys on Gordon Highway, Augusta.

All the crew really made my experience with my “new to me” car wonderful! They all did an excellent job! Especially Jamal who went above and beyond with working with our warranty company. I would recommend them to anyone!

These people are scammers bottomline. I came to get my catalytic converters replaced after diagnostic price was said to be 2016$. I get told next day that was a mistake it's 2416$. After I've paid I was called again and told I didn't pay enough it was only 2316. Which is impossible I personally counted it out watched the cashier count it out. I even got change , a receipt and plus I wouldn't have been able to get my keys if I didn't pay the whole balance. The first price change was the red flag but my car at that point is already being worked on and been down for days so I bit the bullet , but to try and scam an extra 100 dollars out of me is absurd especially after receiving 2400.