Pep Boys Auto Service & Tires

Amazing service. I went in for a car inspection on Friday 2/12 at around 5pm. Although I showed up pretty late in the evening, I was greeted warmly by Asif. He was welcoming, patient and completed my inspection quickly. I will definitely be back for more services!

Very bad experience at Pep Boys. I specifically asked the worker to change the rear tires only, and instead he changed the front tires. When I pointed it out, he tried to blame me, saying the front tires were the ones I requested and that they were “correct.” I knew exactly what I asked for, and thankfully his coworker came over, checked the situation, and confirmed that I was right and that the mistake was made by the employee. No apology, no accountability — just excuses. On top of that, the wait time was extremely long for something that should have been simple, and communication was terrible the entire time. This kind of careless work and attitude is unacceptable, especially when it involves safety like tires. I will not be coming back and do not recommend this location.

I had to come in to get 4 new tires and my breaks replaced, I made my appointment online but then called just to make sure they had what I needed in stock. I spoke to Andre on the phone and he was so helpful and nice. He told me to try and come in early and he would be able to get me in earlier than my appointment, when I got there, he took the car right in and I was out of there in about an hour and a half. Everyone working there was so nice and the service was quick. Andre even let me know about a special that they were having on the brakes so I was able to get money off. Although I still had to spend so much money on all of this, it was so helpful to have gotten that discount and to have been helped by such great people. I'll definitely be going back to this location in the future and I

Amazing service, this shop works very quickly, and they're very friendly! The entrance was a bit hard to find, since there's not parking lot. But they were able to let me in quickly so I didn't have to keep my car on the street. I made an appointment in advance for 8am but then I forgot about my appointment, so I called to ask if I could come a little late, and he told me no problem at all. I arrived at 9am, and waited in the waiting room for an oil change and inspection. My car was done in 40 mins! I couldn't believe it! I've never had service that quickly before I was a bit suspicious. But my car seemed fine. The oil change was $90 and the inspection was $37, I asked if there were any coupons for the oil change and he said normally there is one for $20 but it hasn't been around for a whi

I had to get a wheel alignment done yesterday, so I went to Pep Boys. I had made a reservation the day before, so I arrived on time. They told me to park the car outside, so I parked it, handed over the keys, and went home. However, by evening, I hadn't heard anything, so I called the store. They said they still didn't know the status of my car or the progress of the work. The next morning, I went back to the store, and they told me they hadn't even started working on my car yet. When I asked why, they said the wheel alignment machine was broken, and repairs wouldn't start until Monday (today is Saturday). I asked why I hadn't received any updates the day before, and they said they tried to call me. When I told them I never got a call, they quickly changed their story and said they were ab