Pep Boys Auto Service & Tires

Just an example of greediness or bad business! A year so ago, I replaced all my tires from PepBoys! Anyway, I got a flat tire, was able to put air and drove to Pep boys! Supposedly a warranty or discount is included on not so old tires! The lady who assisted me said it will be patched for less than $35! Another guy came and said. It is unrepairable and I need a new one! Cost more than $125! I demand to get my old tire as I can use it as a planter! On the other hand…. Had a worse incident with my other car…flat at I-95! Literally damaged as in from psi 35 to 2 in a matter of seconds! Guess what??? I went to my car dealership….They put a patch on the bigger hole and they said, no need for a new tire as yet! Shame on you PepBoys…. Never going back again! Photos are attached…

I had a great experience at Pep Boys! I walked in to get my tire repaired unfortunately it needed to be changed and was honestly expecting a long wait, but they got me in and out in a flash. The customer service was excellent—everyone was friendly, professional, and helpful. I really appreciate how smooth and easy they made the whole process. Highly recommend!

My wife had a great experience at Pep Boys cherry hill, The staff was courteous. We got replace Front Brake pads with rotors, Rear brake pads and oil change. It was finished on time and for exactly the price I was given. Carlos did a great job with the car.

I can say that I received great service here, but i especially want to show my appreciation to the front desk girl name Jasmine Cardona. She was truly helpful to me, kind to me and very patient with me. Truly grateful to her. Great experience for me :)

I originally went to Pep boys to diagnose a knocking/clattering sound at the back rear of my car. I told them I suspected my shocks and struts were old, but to let me know what the problem was before working on my car. I spoke with what I believe was the Service Manager, and he assured me they would diagnose prior to touching anything. A few hours later, I got a call to pick up my car. A mechanic named Manolo had replaced my shocks and struts, but failed to notify me until it was already done. After picking up my car and paying $600+, I noticed it was still clattering, so I took it to another mechanic for a second opinion. My other mechanic said that the actual problem is that the frame of my car is deteriorating from rust, missing a large portion, and it was hazardous to drive. That my s