Pep Boys Auto Service & Tires

I had a great experience. I called on the fly. We set an appointment for later in the day. 5 minutes later Justin called me back saying they can get me in earlier and their guys would go pick up the part. I get there. I was welcomed. I had great convo about cars and mechanics. I was in and out in 30mins. I'll definitely be back when I need to! GREAT JOB BROTHERS!

UPDATE TO REVIEW BELOW: I followed up with the email they provided in response to my review and they took my car in and told me that the rotor was causing the horrific sound and that they would resurface it but that’s all they could do, I bought the premium package which included a REPLACEMENT of the rotor and they did not do that, and now the sound is worse than ever… and they are telling me my car is fine and no sounds were heard by the technician, which is false! I have video proof. I’m getting the run around and no help. I want my money back so I can be SAFE and get my service done. I’m tired of poor quality work and scamming; the reputation of certain areas and places holds true. I took my car in to get a premium package, brake replacement and brake fluid replacement, I left and inst

If I cld give zero stats I would. I was on time for my oil change appt and it’s going on 1hr 30m and my car has not been moved. There’s 2 ppl here that came after me so it’s not like they’re packed and busy. On top of that it smells oily in here as if I’m sitting right beside them as they change the oil…feeling light headed & irritated at this point. This is ridiculous so if I was you and I respected my own time I wld not waste it here.

This is my first time doing any car service or business with this Pepboys. Everything went smoothly and I have appreciation for Robert. As much as we want our car in and out in a minute, a bit a patience sometimes can also be satisfying. I admit that I didn't expect the final price to be low as it was to change both my light bulbs turn signal. I am satisfied and will be coming back. Thanks to Rob and the guy who did my lights.

The crew took care of my 2018 Corolla. I’m thankful and appreciative of their service. In a flash I got rotors and brake pads for the front of my car. Exceptional and under two hours.