Pep Boys Auto Service & Tires

Great service, I've used them a few timez for all my tires changed, all pads, rotors and fixed a puncture. Every appointment they've been very informative, honest, communicated well and friendly.

I had a blowout leaving the airport and got towed to Pep Boys. I called ahead and the service tech said they could get to me but it depended on when I arrived. I made an online appointment just to be safe. I arrived in less than 20 minutes from the call. Bryan (the service tech) said he could replace the tires (4), so an oil change as well as change one of the low beam headlights. He said it would be no problem. I confirmed they could get it done the same day as my wife had over an hour drive to pick me up. Let’s just say they tried to replace the low beam light and quit after 15 minutes (service guy had to go home as his shift ended). No worries…the oil change and tires would have been sufficient. I walked to the Nextdoor fast food place and had a quick bite. I came back and still nothing

I highly recommend the Harlingen Pep Boys. I've been taking my vehicle to this shop for 4 years and they never disappoint. Thank you, Bryan and staff for always providing excellent service and for always solving my vehicle problems.

Made an appointment for an oil change. Get there and told I had to leave my card and they have to call in advance for my warranty to cover it and it only covers half. All wrong information by them. What’s the point of making an appointment and them not knowing anything. It’s not my first time there. It’s always something. I’ll go elsewhere

Very knowledgeable and friendly service , technician BRIAN called me and asked about the vehicle , took the time to explain to me the diagnostics that were run on the vehicle and recommendations . Paul the counter rep also was very helpful when checking out . Pep Boys 5 stars !!