Pep Boys Auto Service & Tires

Uriah is awesome! Set an appt to do rotors, pads, caliper service, and oil change done on 2/28/26. I've had nothing but issues with mechanics and their brake jobs on my vehicle. Upon arrival I met Uriah. After telling him my stories he immediately believed me (finally someone did) and turns out he has the same car I do and had the same issues i did! He set me up with the brakes he installed on his vehicle and told me how to burnish them. Just got done doing that and everything feels great again! Had the BG service done with my oil change and with that done on top of no longer driving on bad brakes, my car feels BRAND NEW AGAIN. Thank you Uriah, you're my new go-to. P.s. things are increasingly expensive- especially in the automotive industry, of course the price of all this wasnt cheap. If

Extremely disappointed in the Service and Cara that I received from Pep Boys. For starters, I’ve used this company before 4 years ago and had no issues. This December, however, my service was terrible and they damaged my rims. I purchased 4 brand new tires and had a wheels alignment. When I received my car back, one of my tires had 20 psi in the tire, How unprofessional to not doublecheck your work before returning it to a client? Additionally, they took way too long. Lastly, They damaged my rims they scratched them extremely bad. I don’t even know how you could scratch rims this bad? It appears they didn’t know how to take tires off without scratching rims. I’m extremely upset with the service I received from Pep Boys. I would suggest others to never use their service.

You don't even deserve 1 star . I made an appointment online , got here on time , mind you first time coming here , so I parked in front of bay door that said oil change saw that there was not any vehicle inside which there shouldn't be due to my online appt . So I saw an employee in there he opened side door came out I told him I had an 530pm appt for oil change he then proceeded to tell me that I needed to go next door so pull around the building to other side. So I proceeded to do that didn't see any bay doors on other side or any doors or windows I followed it around the building g brought me right back to where I was when I first parked so I figured we'll maybe I'm at wrong location so I then pulled out of enterway went to next building auto zone which I knew wasnt right. So then I c

I arrived slightly before noon for a 12:30 appointment, at 2pm I asked about how things were going and was told that they would move my car into the garage right away and I should be out in 30 minutes, another 2 hours later I was told that the oil change was done but I need to approve a brake change, after doing so I was told it would be another 1.5 hours for them to finish, and it is now 4pm. At 5:30 pm I am told it will be just 20 more minutes and that’s probably an overestimate. At 6:30 pm my car was ready. Spent nearly 7 hours in a pep boys being told 30 minutes longer every hour, dude who looks like he writes limericks about ipas needs to get better at estimating times, is it his first day or something? not to mention the four hour oil change. They got through like four cars total in

Amazing Service from Bobby at the South Willow Street, Manchester, NH, location. He was extremely friendly on the phone call, and was able to have my car immediately checked out after I had it towed. Not only was the service from Bobby friendly and reassuring, the team was also amazing. My car had some really bad internal damage and they were able to fix it in under a week at an affordable cost. My car is now back running smoothly and safely. Would definitely recommend to all my friends and family! Thank you again!!