Pep Boys Auto Service & Tires

These guys were great. I needed the idler pulley replaced on my truck. It was a dealer only item so I bought it then got lazy. They used my part and then after showing me the serpentine belt replaced that as well. Great communication and no surprises.

I had service the company truck twice in this location, they did. Good job, the wait time will be a good 3-4 hours but thats if you don’t have an appointment. The reason why I give it a 4 star is because One of my coworkers had to take his truck too and this guys kept the truck for 3 days, my buddy call them if they had the truck ready and they said yes and nothing was done to the truck. No oil changer or tires replaced. I was the one giving my coworker a ride and it was time consuming.

Was able to get in, work with the free WiFi while I waited to get the tires on my truck replaced. Quick and easy.

I thought I needed new brakes and they told me it was just accumulated dirt and that my breaks were fine. They are very honest, I won’t take my car anywhere else but here. Great service.

⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience at Pep Boys on S 10th Street in McAllen! From the moment I walked in, the team was professional, courteous, and incredibly knowledgeable. The technicians who assisted me, Leonel & Jesus went above and beyond—not only did they explain everything clearly, but they also made sure my vehicle was serviced quickly and thoroughly. What really stood out was their honesty and attention to detail. They didn’t try to upsell me on things I didn’t need, and they treated my car like it was their own. It’s rare to find a shop where you feel genuinely cared for, and this crew nailed it. Huge thanks to the techs who helped me out— You’ve earned a loyal customer, and I’ll be recommending Pep Boys to friends and family without hesitation.