Pep Boys Auto Service & Tires

Just amazing service. Got a screw in my tire on my way to work. Thought I would need a new tire after only two months of getting a whole new set of tires. They took care of my tire 20 minutes after I initially called them and it took them less than 30 minutes to fix it. And everyone is so nice there. Just incredible!

Overall, I was happy with the service at the facility. I did purchase four tires and have them installed and requested that an oil change be done. I expected them to at least discount the oil change a little bit being that I was spending so much money in their facility, but that did not happen really that’s the only thing that turned me off about using this facility and I’m not quite sure that I’ll be back . If a discount was applied to the oil change, I definitely would’ve recommended this to family members

Vincent took great care with handling my sister’s appointment and got the car done in a timely manner thank you Hector for installing the tires. Would always come back great staff and well run!

Vinnie, the manager at the Parsippany Pep Boys, is the only person I trust to take care of my family’s cars. Let’s face it—no one enjoys spending money on car repairs. But with Vinnie, I know that whether it’s brakes, tire changes, or those mysterious noises we can’t identify, our cars are in good hands. For years he’s been a steady presence, and we’re truly grateful. In an industry where it’s hard to know who you can trust, Vinnie stands out as a fair, honest, and dependable professional. He’s not just a great manager,—he’s also neighbor who genuinely looks after his customers!

I specifically requested rear tires replacement three times that I scheduled an appointment. Pep boys ended up changing the front tires instead saying they were more worn out which simply isn’t true and false. One of the front two tires was actually replaced due to a nail and that tire is still good condition. The rear tires that need to be changed have wear down to the wires on the inner edge of the tires making them road hazards. I’ve been here for almost three hours and now they have to fix their mistake and change the rear tires. Not happy at all with this place