Pep Boys Auto Service & Tires

I took my Jeep to Pep Boys to have one headlight replaced. I was told it’s best to replace both at the same time, so I agreed. When I got my Jeep back, neither headlight was working. Now I have to go back and spend my entire off day sitting at Pep Boys to fix an issue that should’ve never happened in the first place. Extremely frustrating, inconvenient, and disappointing. I expected basic quality control, especially for something as simple and important as headlights.

Needed tire repair/replacement and they got me right in for quick appt. The service team was professional and responsive and I will definitely return if needed for future service.

Went in to get my new tires put on and balanced. got the wheels back and noticed they had alittle more vibration than normal but didn’t think much of it. fast forward to the next morning the front passenger tire is completely flat. which i think to myself is odd since i had them replaced just the day before. took the wheels off and to my surprise the wheel itself was cracked. keep in mind all my wheels were completely fine until pep boys got to it. came in and showed them the damages as well as that sanded spot that looks like someone took a power tool to and they claimed it was a pothole… Never going back would give 0 stars but if you’re looking to get your wheels destroyed i’d recommend pep boys

While the people were very kind, they were not knowledgeable about the issue and missed a massive coolant leak that caused further damage. Great for tires, but if you are looking for a place for warranty work on your car. Go elsewhere.

The work done on my vehicle was done well. Customer service was good and the coupons are even better. Saved me a pretty penny on work I had to have done anyways! Would recommend them to anyone needing repairs or maintenance done on their vehicle.