Pep Boys Auto Service & Tires

I went in for window repair which required motor and regulator replacement. While there i was given other auto inspection needs found. The findings matched what i already knew. So i was thankful i was not scammed or price gauged in anyway. I appreciate Juan’s fair treatment and honest advice for repair parts and labor. I felt Pepboys went the extra mile with explanation of services. I have chosen this location several times, and highly recommend them for service.

Jan 20 Thank you for responding however I believe you have all pertinent info to solve this problem. Post your lunch hours "closed from 1pm -230pm All Staff Lunch"; don't make reservations for 1pm to then waste anyone's time, also makes Brianna/redheads job easier since they don't have to 'lose' appt info and keeps customers from getting frustrated with 'slow/bad' service; maybe state that oil changes are drop off only 3 hour turn around ... --------------- Believe all the 1 star reviews. Do not bother coming here. Did I make an appointment? Yes, in person two days before @ 1pm Sun. Did they have my appointment recorded? No (I had my text welcome link from Pep boys) Was Brianna rude or lacking customer service skills? Yes, and so was the older red-headed lady. Was I told the techs would be

I had my brakes replaced, but then I felt a mild resistance with the steering wheel that comes and goes. I told them about it, and Nancy assisted me with everything. The technician, Miguel, took a look and tightened something that was loose (I had no idea what it was tbh), and it stopped! They are absolutely amazing! This location is a little further away from where I live, but the extra 20 mins of travel to this specific location is worth it with their service.

I use to like pep boys. They were highly recommended. That over so sad. I made a appointment for my bmw to a really person. Made a information form for appointment. Got on time for appointment told me can work on my bmw Why?they said don't have the weighs. Why ?

Fast and easy process for repairs. Front desk was thorough and explained everything they would do. They fixed my breaks at a reasonable price. Plenty of parking and the garage was fast.