Pickett Auto Service

Pickett Auto Service is hands down the best when it comes to customer service. They’re honest, upfront, and very reasonable with their pricing. It’s hard to find a shop you can truly trust, but this is one of them. Highly recommend.

Today, I got to meet Austin- and I have to say, this guy really knows his stuff. He’s incredibly knowledgeable and genuinely cares about what he does. Our meeting was sparked by something as simple as a dipstick for a truck for all things. I threw an oddball question his way about an old Ford tow truck my dad’s had for years. I barely remembered any details—just that it was a '90s Detroit diesel tow truck, affectionately known as the “Big Blue Ox.” I don’t even think I mentioned the make to him. Austin immediately rattled off what it probably was- and nailed it right on the head i think. He even knew all the other possibilities it could have been too. His expertise is impressive. He took the time to chat and make a connection, which says a lot about his character. I’m genuinely excite

They do great fast work. Chris pretty much diagnosed my problem over the phone. The 4 other places I called told me I had to bring it in and have it diagnosed and that it would take a hour at $140.00. And they couldn't get it in for 1 to 3 weeks. I called Pickett Auto on Friday and took it in the same day. They had my truck over the weekend and they messaged me on Monday saying it was done. They did it for more than half of what the Chevrolet/ GM Dealer wanted to change. Thank you for the fast great work.

Best service in a 100 mile radius. Fast, Friendly, and Reliable. Thanks Austin & Chris

Chris is great! Very professional. Gets right to the job, calls with a diagnosis, then gets right to work making the repairs. Great work!