Pine Grove Auto Sale & Service Center

TERRIBLE towing service. Driver damaged my wheel while securing my vehicle to tow dollies. Ratchet strap mechanism rubbed against my wheel and put large scratches in it. Told me the dolly was hooked up properly and they will not be compensating me for my wheel. $900+ wheel RUINED

Scheduled a tow through my insurance provider because they promised the quickest response time (within approx 60 minutes). Near the promised ETA I received a call saying it would be close to 2 more hours before someone would be able to make it out. 3 hours later still nothing, so I called back and they informed me it would be it would be an additional 1.5-2 hours putting my total wait time anywhere from 4.5-5.5 hours for a simple tow to a mechanic. Absolutely unacceptable and definitely would not recommend. PS I have noticed responses to previous reviews saying that they are not affiliated with the towing company but I have multiple confirmations with their company name in addition to a phone call from the number listed on Google .

My car needed to be towed. I have roadside assistance through State Farm called them at 12:30PM. They set it up and told me Pine Grove Towing was going to be here at 2:35PM. At 4:02PM they still were not here. I was told they were an hour out. At 6:00PM they still were not here. I called and cancelled and got my car to the garage another way. Do not recommend.

Wish I could give 0 stars. If your roadside chooses this as your tow company just cancel the service. They say 2 hours and 6 hours later still no pickup. And yes they are the tow company too. The phone number matches the "towing" company so it's the same one. Do not recommend at all.

Worst tow company EVER! My roadside assistance contacted them at 9am, at 8 pm I still hadn't received a tow truck. Company stated that they would put me on for a tow first thing in the morning at 8am. Contacted them at 743am only to be told they couldn't get to me until 930! At that point I had already rescheduled my service appt 3 times! Then they cancelled my tow order! These people are unprofessional and offer very poor service but charge an arm and a leg. My advice, if u can use someone else USE THEM because this company is the WORST! No one should have to wait 24 hours for a tow its RIDICULOUS. Wish I could give them No stars