Planet Honda Service

Planet Honda took great care of my ’97 Honda Accord. They handled the fluid service and leak repairs thoroughly, treated my older car with real respect, and everything turned out better than expected. Highly recommend their team! Great service and a great price!

Service: Brought my 2022 Ridgeline for a NHTSA recall to repair the Stop -Start Idle. 3+ weeks later after Honda Corp help , Planet could not fix the issue. They charged full price,$373 never found a loner car, replaced a new 3 week old battery saying it was faulty but tested 100% good with print out at place of purchase. They would not take it back for obvious reasons. While at Planet someone ran into the tail light & it had to be replaced. They also broke a fastener & replaced it only because I found the damage. Communications was ok even though returned calls were often difficult to get. Service manager was nice but provided no help. Honda Corporate contacted me 5 times but had difficulty connecting to Planet. Result: I am following up with the National Highway Traffic Safety Administra

Sam Scalf took exceptional care of me and my Honda. I came in with battery and electrical concerns, and he walked me through the entire process with honesty, patience, and real attention to detail. He made sure the testing was done the right way, explained the results clearly, and never pushed anything unnecessary. You can tell he genuinely cares about people and takes pride in doing things correctly. I left feeling confident in my car again and truly appreciated the level of service Sam provided. Highly recommend him.

Brought it our car for a battery that kept dying. They "tested" it then told us it's nothing. Then a month later we come back for another dead battery. They "tested" it again and told us it was nothing AGAIN. Then we came in for the 3rd time and they "tested" it AGAIN. This time they said the passenger door handle was drawing power that's why the battery was dying. They tell us the price was $620 to fix it. Which seemed outrageous. We declined the service at first because of the price then just said screw it so called back and told them to proceed with the repair to which they confirmed. We got a text saying it's ready then when we showed up they tell us the car hasn't even been touched since we brought it in. Absolutely ridiculous. 5 different times to come in to this poor communication,

I can’t say enough about the staff and service at Planet Honda! Junior helped me and he was kind, respectful, patient, thorough, knowledgeable, and efficient! I also want to thank the service department for all their hard work in getting the bumper guards for the doors placed. The service department showed me the utmost respect and courtesy. I would highly recommend a stop at Planet Honda if you are car shopping! I will never go anywhere else!!