Point S Tire Factory

Thought I would get an estimate for new tires from this place today. I've been a Loyal Les Schwab fan for years. Pulling in, no one came out to greet me, and there was only one available parking space to park in. A tech saw me backing in, and told another customer to go open her car door and block the space. I pulled over to an open area, and another tech gave me a hard time about it-so I left. I'm not interested in supporting a company that refuses to provide ANY kind of courtesy or customer service. Think I will just go back to Les Schwab where I get red carpet treatment and excellent service.

Great job you guys. The price was very reasonable on the four sets of tires for my Toyota. Super fast installation. I did a quote on Les Schwab's lowest end tires which these are not and it was twice the amount.$$$

Edit: Point S Springfield and its owners value NOTHING! The details have been provided to you several times now Steven including over the phone via the number provided. If you need further details please contact Point S corporate for the details I provided them. On top of those details, Point S also failed to remove the excess fix-a-flat that was used and they were aware of. I was told they actually did nothing. No patch, no balancing, no removal of the excess fix a flat. Steven truly is a piece of work and there were 4 of you standing there all knowing you didn’t actually do anything. Shame on you. Went in for a puncture repair day before Thanksgiving. They “fixed” it. Next day get up to 55mph and my whole car is shaking, ruining our Thanksgiving plans. Most reputable tire pla

I am so pleasantly surprised with the customer service! Tim helped me out. I had a rough morning, first blowing a tire and then the spare. He was so kind and helpful, both over the phone and in person. They had me in and out in less than 45 minutes. Definitely will not be going to any other mechanic. Thanks a million, Tim and the Springfield Point S team!

The staff are friendly, very professional, honest, and quick to help with all of my concerns. There's an indoor lounge to wait for your vehicle to be serviced. They offer affordable prices, and the overall customer experience is satisfaction.