Pouncey Tract Collision Inc.

Pouncey Tract Collison did an outstanding job fixing the front bumper of my 2019 C class Mercedes. Repair cost was over $7,000. When I entered their office, I was met with a warm smile from the office staff. Alan, Allen and Jimmy went beyond the call of duty by fighting to get all new parts for my car. They stayed in contact with the insurance company to ensure all requests for repairs were approved. Because of their thoroughness they found and repaired damage under the hood. Customer service was over the top. Who ever heard of a Collison shop providing updates everyday. (They did!). They had "Black Stallion" ready in less than 3 weeks! As if this wasn't enough, I got my car back looking like it was a new show window car down to the tire rims. If you want a Collison shop you can tru

They handled my repair quickly and were completely transparent about what could be done. My truck looks as good as new. That level of integrity is hard to find these days. I highly recommend them for quality, no-nonsense work.

We dealt with the collision center recently and were completely pleased from start to finish. We went in for damage to our rear bumper and was given a very fair estimate beating other estimates. The car was returned in a timely manner, clean as a whistle and looking like a new 2011. We thank your whole crew from the front desk to the shop for a pleasant experience.

Had a very unusual thing happen this morning! Went into an auto service center and was blown away at the service. First, was cheerfully greeted the momment I arrived. Second, put a tech right on my annoying, ongoing tire problem. The tech was obviously experienced, and knew what he was doing. Third, price was more than fair. Give this place a try. They know that "customers are , indeed, good for businees".

Pouncey Tract Collision treated me like family from the start. I had some fairly extensive front end damage to my Chevy Trax, and I got it back like it never even happened. They took it off my hands immediately and began the process of getting payment, parts, and repairs. Andy and his team kept me informed on progress and worked with my insurance to make sure I got factory parts. When a delay happened, Andy took it upon himself to overnight a new part to ensure I got my car back quicker. Don't trust your car to a dealership or big chain, take it here, and get an amazing job with people who care about your vehicle and time. I'd recommend to anyone needing repairs or bodywork, they will treat you with respect and integrity here!