Poway Import Auto Experts

I was a long-time client at Roo Automotive and trusted their work for years. After moving to Leucadia, I tried a few local mechanics but never felt fully confident with any of them. When my Tacoma threw a check engine and traction control light, I took it to three different shops. All of them said the same thing: catalytic converter replacement, with quotes ranging from $2,500 to $3,300. Since Roo Automotive closed, they gave me solid referrals, and Poway Import Auto Experts was one of them. I decided to give them a shot — and I’m glad I did. They diagnosed the issue properly and fixed the problem without replacing the catalytic converter, saving me a lot of money. Chris, the manager, was very helpful, extremely detail-oriented, and straightforward throughout the process. Even though i

Honest group of guys who keep you in the loop with what’s going on and what the cost is gonna be upfront. Never any surprise on cost. Unfortunately owning a car is expensive and they do their best to keep labor costs to a minimum and they use quality parts. I always recommend these guys to anyone looking for a trustworthy shop. Can you get your repairs done somewhere else for cheaper? Yes, but not for the same quality work you’re getting here and the genuine OEM parts they use.

They get the job done but at 3x the price. Had my starter replaced in a Toyota for around $600!! They charged me $295 for remanufactured starter that retails for $100 at Napa and $240 for two hours of labor to remove and reinstall the starter held by three easily accessible bolts and a connector. Were they fast and did the job when I was desperate, yes. But afterwards I felt really bad and abused to a large degree. Most likely will avoid a return visit.

I've brought my cars over the years to Poway Import Auto Experts and I've never been disappointed. I always get consistent professional service. Whether it's something simple or more complicated, Eli and his staff always communicate what repairs are advised, how long it will take and what to expect. I have come to know them as a very reputable auto repair shop with a high level of sophistication and expertise. If you're needing auto repair, this shop is worth the drive.

Vehicles serviced: 2012 Honda Odyssey & 2004 Lexus RX330 I typically do my own maintenance, such as brake pad replacement and oils changes (the easier things). However, when I run into things that I’ve never dealt with, or can’t fix in my own, I take it here. Eli and his team are the among the best mechanics I’ve dealt with. Honest and upfront about what needs immediate attention versus what can be put off for a bit. For example, one issue with my Honda caused an oil leak into the engine. It would have cost me thousands to fix (and I was willing to pay it), but Eli mentioned that it was a common issue with Hondas, and that Honda provided an extended warranty for it. In comparison, the Honda service rep tried to blame me for the issue, and I had to verify with corporate that it was a cove