Prairie Villa

5 Stars – Truly a Wonderful Place to Call Home I’m a family member of a resident at Prairie Villa, and I can’t say enough about the care, professionalism, and heart that the team brings to this community. From the moment we got involved, it’s been clear that this isn’t just another apartment complex—it’s a place where people genuinely care. Heather, the property manager, is absolutely incredible. She treats every tenant with kindness, respect, and dignity. She doesn’t just clock in and out—she’s there when it matters, even after hours, making sure residents are taken care of. Her dedication doesn’t go unnoticed, and it makes such a difference knowing someone like her is looking out for the people who live here. Brandon, the maintenance man, is just as impressive. He’s quick, reliable, a

I just read a review from a daughter of 1 of the residents here at Prairie Villa. It was very harsh. I live at this complex I have been around most of the residents I have been around the manager a lot I have never heard any negativity or yelling at any elderly. I have seen her help, advise. She has rules to up hold to. I personally believe the complaint made is a angry person for some reason. It is best to complain face to face with the person involved. This type of negative of disrespectful to her, Key Management and further residents. 😒

The area and apartments are very cute and nice for a person to live in that is looking for a small tidy personal however the office staff is horrible and yells at the elderly and does not do anything to assist in any sort of need that the tenants may need. I have personally seen her yell at these poor disabled elderly. Also she is unwilling to listen to anyone including her tenants about anything whether positive or negative. She makes herself conveniently unavailable and when You are able to speak with her she is rude and treats you like you are less of a person. Therefore cute little apartments however poor staff management I would not advise anyone to move in due to management and elderly abuse and neglect.

This place used to be good until the new management took over. As a person who has a family member living in this establishment, I am deeply concerned. For one, they didn’t put any salt on the pavements or shovel the snow, which is a BIG safety concern considering there was 4-6 inches of snow. Secondly, they do not allow the residents to use the rec area or building where the laundry room is and where a lot of people go to interact with others throughout the days. The new management is lazy and rude; they do not have any respect for the people living in the place. If you have family here you might want to ask them their thoughts.

I viewed this place with a family member. It seemed like a nice place to live. The property is listed as a smoke-free community. However, the apartment we viewed reeked of thirdhand smoke. We found nicotine residue on the pipes in the air return closet as well as on light fixtures. I'm sad it didn't work out.