Precision International

I just have to share my experience with this place recently. We have had some major stressful things happen with our vehicle lately. I had an urgent matter and We called a few places and PI was available that same day, within a few hours and I’m so glad it was. All we had actually done here was a diagnostic inspection. I spoke with Tyler many times and he explained the severity of the situation. But instead of trying to convince us to get the repair done there, he tried to do everything he could to help us out. He suggested trying to go to the dealership, he educated us tremendously and took so much time to do so. We ultimately picked up the car and brought it to the dealership and I have tremendous respect for this because it just proves how trustworthy and honest they are. After I had t

I am so impressed with Precision International for the work they did on my car. They are reliable, trustworthy and their communication is great. They gave me an estimate and the total cost was actually lower than estimated. I would definitely use them for any future services. Shout out to Tyler! Thank you to the team. Julienne Roach

We were on vacation in Gatlinburg during a snowstorm, checking out early in the morning to head back to Jacksonville, Florida. It was around 6 a.m., zero degrees outside, and about an hour and a half into the drive I stopped for gas and noticed a strong burning oil smell. When I looked under the car, it was actively leaking oil. Most shops were closed due to the storm, but Precision International was open — and that alone felt like a lifesaver. I walked in and was immediately greeted by Tyler. He was friendly, calm, and professional right from the start. He grabbed a couple of technicians, and they came out immediately to look at the car. They found a major oil leak with barely any oil left. What really stood out was that they were not pushy at all. They explained my options honestly and

I had an alignment scheduled here in July 2025 and made it clear when dropping my car off that I needed it back by Friday for a vacation that weekend. Although they assured me it would be done, I didn’t hear from them the next day and had to call myself. Only then was I told that a bolt had broken due to rust, requiring it to be torched off and the control arms replaced. I was also told the other side would likely fail too. What bothered me most is that this wasn’t mentioned as a possibility until after the bolt was already broken, leaving me with no choice but to approve the repair. I went from expecting to spend around $200 to being charged $1,460. If I had been notified ahead of time, I would have taken the car to my usual shop for the repairs, where it would have been much cheaper, and

1st time customer. When I contacted them through online email about my auto need, they were timely in responding. Tyler called to have me come by so he could take a quick look at my mini to assess the job, give an estimate and get me scheduled. Unexpected and very welcomed politeness and professionalism. Hospitality is my job and I have never experienced such quality at an auto service business. Honestly, I wasn't treated like a ditzy woman who was told a whole bunch of unnecessary things were needed to be done.100% confidence in the quality of service provided. Thank you! I will most definitely continue to use Precision International.