Precision Tune Auto Care

So my girlfriends car threw some engine codes p0304 (cylinder 4 misfire) and code p0204 (cylinder 4 injector “A” circuit). I took a look at it and noticed a fuel injector connection was loose. I made sure it was secure and the car drove fine after that no codes or lights. My girlfriend and her mom still wanted to take it in and this shop ended up doing nothing related to the engine code at all. They ran a “diagnostic” test and determined the engine oil cooler “had a hole in it”. Yet the car had never leaked oil and has only overheated 1 time to which it never overheated again. When they called to let my girlfriend’s mom know what was “wrong” they upsold her on things the car did not need. They replaced all 6 spark plugs yet the plugs were brand new 5000 miles ago. They even changed the hea

Scammers and thieves. Went in for a weird grinding noise while turning figuring it was a wheel bearing or ball joint. Shop then tells me I need around $600 in new parts and have to pay $1000 in labor. Which i unfortunately accepted and had them go through with the job. 1,800$ later they tell me my sway bar won’t fit now with the new parts, and my frame moght be messed up. Come to figure they just didn’t have it on the lift so the suspension was sagging. No frame damage no mounting bracket damage nothing. I still have the grinding noise while turning, and not only did they charge me so much to not fix a goddamn thing they then recommend me to go to another shop to “fix” the problem. Tire city just then goes and removes my sway bar links and tells me I’m good to go and that it fit in perfect

I took my vehicle here on Saturday because they were the only auto shop open. The rep told me they would call me back on Monday and get it done then. I let them know that I had to leave that evening for a business trip. They never bothered to call. So when I called to pick it up, they said they didn't have parts. Then for the next three days, I never received a call to let me know what's going on. The lack of communication made it very difficult to figure out how and when to schedule retrieving my vehicle. If you want to be in the loop of what's happening with your vehicle, or if you value professionalism, this isn't the shop for you.

A few weeks ago after I got my radiator replaced a strange metal noise was occurring when my car was in idle or accelerating. John was able to fit me in their busy schedule day for a diagnostic test and came to the conclusion it was my rear catalytic converter. They got the part ordered and by the following day it was fixed. I’m very grateful since I will be going on a long drive to the northeast and with the holidays not to far away I was happy they could get me in and done in a short timeframe. Thanks

I like this place. I always feel like I’m getting honest service, never with the upsells etc that make us all wary. I’ve only used them for oil changes and registration renewal inspections but always been a good experience. I’ll say one time they left my oil cap off but they did my next change for free. It’s a good business and nice folks working there. Recommend.