Precision Tune Auto Care

Had the best experience! Kenny, Shauna, and others were so concerned and did all they could to help me get back to Virginia. Treated me and my dog like we were family! Kenny went above and beyond trying to figure out my cars issues. We know what diagnostic test showed and changed out sensors. More is going on , but I needed to get back home. He was really concerned and checked multiple things. All I can say is this business in Winston Salem NC is awesome. My vehicle is not fixed for simple reason I’m traveling and couldn’t stay until Monday. He along with another whose name I don’t know showed me what to do if it happens on way home. If I lived close I would definitely use them. I honestly have never been treated this well and the concerned shown!

A simple inspection went from decent Customer Service to just pour in three days. Needed wipers to pass. They were out of stock returned the next day. They were out of stock called on Monday to tell them when I would be back. They were still out of stock. I called around Shana called around and said no prevail all of a sudden they had the wipers in stock $57 total. I asked for the old wipers they said they were in the car. They were not in the car they were discarded so they say just be honest.

This is the only place I’ll take my vehicles to! Been loyal for years and have referred others to them because they’re honest and so easy to work with. Down to earth, knowledgeable, able to build relationships with people and do wonderful work! Kenny has always been my go-to. Everyone is great, but I’ve know Kenny the longest. Shauna is new(ish) and she’s a great addition to the team. I trust them completely. I don’t know much about mechanics so I just let them do their thing. They’re honest and won’t scam you. There are things they say will need attention soon, but tell me that I could go another few months or whatever. My mom was recently told she needed new brakes and was upset by the quote. I told her to go to precision tune and they told her that the rear brakes we fine and the front

On March 7, 2024 I brought my car in because i noticed i had a busted overflow hose which was leaking coolant. they gave me a bill of $552 which does not even reflect the overflow hose. they charged me for a water outlet that they did not even fix which i noticed later after i picked my car up and paid. they told me it would take them about 2 hours to do but me not knowing about cars i had no idea that this was a 6 hour job which another mechanic told me later on. after i picked my vehicle up i get literally atleast 10 mins down the road and my car starts smoking and overheating. i had to pull over and luckily as i pulled over there was a mechanic shop right there. as i parked they immediately came over and told me that i was overheating and had no coolant. i expressed to him how i had lit

Precision Tune is the only place I go for my car. Mr. Kenny runs a tight ship valuing honesty, kindness, education, and trust. They are truly like family ❤️