Preferred Truck Service Center

Byron Center, MI · Truck repair shop

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Byron Center
#15
of 42 shops
City Percentile
20%
rating percentile
Address
Preferred Truck Service Center, 7721 Gordon Industrial Dr SW, Byron Center, MI 49315
Phone
(616) 878-7154
Website
www.preferredtruck.net

Preferred Truck Service Center is an auto shop located in Byron Center, MI. It is one of 42 auto shops listed in Byron Center. Its 3.9-star rating is slightly below the Byron Center city average of 4.4 stars. It ranks #15 of 42 auto shops in Byron Center. There are 10 photos associated with this location.

About Preferred Truck Service Center

We offer a new automated truck wash, do trailer wash outs, have mechanics on duty for repairs and maintenance, and operate a parts store and chrome shop.

Customer Reviews

★☆☆☆☆ 1.0 Justin Parker · Sep 2025

Horrible experience with the receptionist in the office this morning. Walked into the office to ask about the truck washes and nobody was to be found in the office. I walked out to go back to their wash bay and the female receptionist came outside and asked what I wanted very rudely. I asked if they still did washes and she yelled" We don't do washes anymore" in a condescending manner. I replied " You don't have to be so rude about it" she mumbled back under her breath. All I wanted was a truck wash for my RV and all she had to say was soory we don't do that any longer. Will never consider this place again, also will never recommend it again to anyone else. Not to mention it smelled heavily of sewer in their showroom. Beware, tread lightly.

★☆☆☆☆ 1.0 Basri Gashi · Oct 2020

This is my truck after second time what they called is washed, a dude and the lady in the office swerved at me numerous times.

★★★★★ 5.0 Gleanna Tompkins · Nov 2022

Right around the corner from the Spartan Nash I delivered to this morning. Very nice lady in the office. If it’s cold out (like today) they will ask you to get your reefer up to at least 40 degrees before going into the wash bay so water doesn’t freeze in there while they’re washing it out. Nice place, easy to get to. Backing into the wash bay is easy and you have a truck stop right across the street from it. I’ll def come back in the future. Prime has an acct w them :)

★☆☆☆☆ 1.0 Estep Trucking · Sep 2021

Edited.... Stopped here to get a truck wash and a washout. The place was a ghost town. The bays were all open. I walked in the office/chrome shop... and there was nobody to be found anywhere.... OK you said that you do hand wash at 10:00am but washouts were as they arrived. I was here at 9:45 am then I took a 7 hour break across the street. I came back for a washout at 4:50 pm and was informed that you were closed. I tried again but you failed again. 2 times in the same day. I hope other people get better service than I did. I am however anxious to see the excuse this time. You've already used the labor shortage.....

★★☆☆☆ 2.0 luis barajas · Feb 2020

Look at it for your self mud that could just came off with water didn’t

Accessibility & Amenities

✓ Identifies As Women Owned ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Truck repair shopTruck accessories storeTrucking company

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.