Premium Automotive Services - McAllen

Premium has the best customer service. They were able to clearly define exactly what my car was going to need for maintenance and why. They accommodated me with a loaner vehicle while my car was being serviced. This was very convenient for me since I could not miss work. Very satisfied with their work.

This place is amazing! The techs were so friendly & kept me informed via text every step of the way….no surprises! …and they did an amazing job on my Porsche…It’s zipping again! Thank you, Angel & everybody I interfaced with….you're GREAT!

This place Is a Total Scam, Usually I dont post reviews. I'm a person that recognizes my own mistakes and learned from it. But this needs to be address. Im beyond frustrated with this mechanic shop. Before even opening the hood, they insisted on running a " charging fee test.” I agreed, thinking it would help. Instead, the test became their excuse to hand me a ridiculously high estimate for repairs they guessed might fix the issue including a long list of other recommendations with high fees. No hands-on inspection. No real explanation. Just a printout and a guess. All test recommendations and actions sounded ridiculous and opted for the minimum service which was to replace the t oil and decided to take my car elsewhere and surprise the real problem was something completely different an

I have had my car serviced by these wonderful people since 2019 and they are an excellent company. They will never make you pay more than you need to . You don’t have to have a high end car but they will service any vehicle. You can drop your car off at 7 am and they will take you to work and drop off your car once they done. I highly recommend them . I wouldn’t trade them for no other company to care for my car.

10-26-22: Vehicle Dropped Off 01-05-23: Vehicle Picked Up Because of the extensive front suspension damage I wanted my car to be worked on by mechanics w/VW experience. I ultimately choose Premium Automotive Services because they are a locally owned & operated family business. The following is a mixed list of experiences I had in the 71 days it took them to finish my car. -I was told my car was ready for pickup & subsequently waited another 7 days bc they had failed to install a new AC condenser I notified them about multiple times. -The hood doesn’t close correctly this wasn’t even taken in consideration. -They wasted time rebuilding a front bumper support bracket that should’ve been replaced for $27 new. The bumper rebuild was done poorly and unprofessionally. -The paint job on the fr