Princess Auto

Would leave a 100 star review if possible!! Sammy the owner and his team have been incredibly helpful since I got in an accident after shortly moving to Austin They turned my car around from smushed to feels like brand new Cannot express how grateful I am! 10/10 would recommend Level of customer service and knowledge is top tier. They treat you like family. Your car is in great hands here.

Our family has been coming to Princess Auto Shop for several years, and we have always been extremely happy with the service. The owner, Sewnet, is honest, God-fearing, and truly goes above and beyond for his customers. You never feel taken advantage of, which brings so much peace of mind. What really sets Princess Auto Shop apart is that they treat you like family. In addition to excellent auto repair service, Sewnet also helped us when we were in the market for a gently used car for our daughter—an added level of care you don’t find everywhere. We have complete trust in the quality of service we receive and highly recommend Princess Auto Shop to anyone looking for integrity, reliability, and exceptional customer care.

Sammy is the most trustworthy and honest mechanic I’ve met in Austin. I was introduced to him by a friend after I had a minor accident, and I’m genuinely grateful I went to him. From the moment I walked in, Sammy and his team were super friendly and made me feel like family. They took the time to explain what repairs were needed (and why) in a way that actually made sense, without any pressure or upselling. Honestly, Sammy cared about my car more than I expected and treated it like it was his own. The service was quick, the work was done right, and I’ve never had any issues afterward. On top of that, the pricing was affordable and fair, which is hard to find. You can tell they truly know what they’re doing. If you’re looking for a mechanic you can trust in Austin, I definitely recommend

Sammy was a life saver! He gave me a second opinion on a case for my car where they had misdiagnosed the issue as engine failure and wanted me to buy a new one, he did his own diagnosis and found out that it was the engine wheel fly that was broken and saved me thousands of dollars! I was soooooo happy with the work he did and my car is running perfectly fine as before. Princess auto is a genius establishments with the beat before and after customer service. I highly recommend Sammy and Princess Auto for the beat Second opinion place

I had a good experience with this dealership. I was very stressed about getting a car because I needed a low down payment, but they took the time to explain my options and worked with me. The staff was kind, patient, and understanding. In the end, I drove away in a car that fit my budget. I truly appreciate their effort and customer service.