Pritchett Tire & Alignment

Walked in with a flat tyre - needed a quick repair. Super-helpful staff got the job done in 15 minutes. Very impressed and I’ll be coming back here for all my tyre replacements in future. Highly recommended!

SHADY!!!! I chose Pritchett Tire & Alignment specifically to support a local business, and they proudly pointed out their “Best Tire Shop” award. Many reviews call them trustworthy—unfortunately, my experience says otherwise. Staff was polite, the building and restroom were fine. I brought in my 2016 CRV EX AWD for an alignment and two new tires ($418) after driving up from the Tampa area. When I got back in my car, I immediately saw a chip in the windshield—absolutely, without question, not there when I drove onto their lot. It was obvious in the sunlight, and I would have noticed it instantly before. The manager insisted it must have come from a rock outside and was “impossible” to have happened there. I walked to the area where my car had been serviced—rough pavement with loose rocks

Updated from 1 to 4 star After having them look over the vehicle, it was determined that I idler arm I had installed was bad from the manufacturer and they had me go buy a New idler arm and they replaced it and redid the alignment. Free of charge overall happy with the service after speaking with Mr. Jeremy at Pritchett. PSA: took my truck to prichett last week for a alignment and to get my idler arm installed. After a week it had fell out of alignment got under it to check what was going on. They never greased the idler arm even though I verbally told them it wasn’t pre greased and wrote it on the bag. It’s a good thing I knew what I was looking at and didn’t just go on there “it’s good”. I understand mistakes happen but they were rude from the start of this whole process and ended

Staff was nice, building is fine, restroom is fine… but I still have the drive out tag on a car I paid almost 16k for. I was upset that an alignment & 2 tires were needed after driving up from Tampa area. For the 2016 CRV EX AWD the alignment + 2 new tires was $418. However… when I got into my car, I immediately noticed a chip in my windshield that was absolutely, positively, 120% NOT THERE when I drove my car into this lot. Manager said it came from outside the car, it must have been a rock, totally impossible it would have happened there. I drove back around to where they took my car & the pavement is roughed up with - guess what - rocks. Tell me it’s impossible for a rock to hit it or for something in the shop to not have gone through the air at any time with multiple cars back there.

Nothing else to do while i wait up to 2 hours or more to get my tires rotated that I purchased here, here's my take. This place is not bad, prices are fair but not the least expensive. I have purchased 4 different sets of tires here, sent my son from out of town and recommend to neighbors...will probably be my last. The problem is getting your tires rotated which is included in the price you pay for them. This is my third time I have tried in the past week to have this done. The first time I was told it would take one to one and a half hours to get my vehicle in, add another thirty minutes for the rotation and air check and I could be two hours, couldn't wait that long. The second visit I came at 4pm, they told me they could not get to them and would need to come back. Note: they close at