Progressive Auto Works

Eddie performed a pre-purchase inspection for us today for a car my son was purchasing. He worked us in quickly, treated us like long time friends of the family, was very kind and thorough in his findings and explanations, and extremely fair in his pricing. His kindness and genuine posture of wanting to help us was refreshing and very uncommon. We are out-of-towners and only regret that Progressive Auto Works isn't closer to our home! I highly recommend them! Thanks for taking good care of us Eddie!

Eddie and his team are a no-nonsense, transparent group. I have had my vehicle serviced there multiple times. They do great work and do a great job at explaining along the way. I have never felt like they tried to sell me on more work than needed to be done. I go to Eddie and his team at Progressive for every repair now.

I've been coming to Progressive Auto Works in Powhatan for fifteen years - that says it all! Honest, reliable service every time. Highly recommend!

I had previously thought highly of Progressive until this most recent experience. They provided very poor communication, very little effort, and displayed poor integrity while they had our vehicle that we brought in for a MaxCare claim. While they had our vehicle, they failed to notify us that they were no longer working with MaxCare, even though they had my car for over two weeks!! I picked up our car and brought it to another shop that could deliver on simple tasks. Very disappointed.

I've been using Progressive for several years now and have been most satisfied with the service and advise provided by Eddie and Cody. In most cases I wait for a short maintenance in their sitting area that is nice and comfortable. Any questions I ask have been professionally answered. All costs I feel are appropriate and fair.