Purcell Tire and Service Centers

I took my box truck here to have an alignment done, due to a severe vibration problem. It ended up being in the shop for nearly 2 weeks, due to understaffing. They ended up replacing two tires and all the ball joints in the front. $1500 later, truck drove WORSE than it did before the work. I took it back, convinced that it was just a poor wheel balance. Sure enough, balancing was off (again), but it never was fixed. Many months later, struggling to find someone to work on this truck and put it on a lift (too tall for most shops), I took it to the 4th shop, and the SHOCK ABSORBERS WERE BAD... unbelievable. The grommets on the top and bottom of the shocks were completely MISSING... how did they not catch this when they had it up on the lift? I'm truly SHOCKED that it was my shocks, but nee

This review is overdue by a month or so..but deserved, so better late than never.. I was in a rented RV for F1 race weekend and picked up a nail before I even hit the road to the track. The owner of the RV met me at Purcell and it was literally closing time...4:50pm. Hugo, the Store Manager and Jacob (the awesome tech, if that is the right word?) stayed a little over closing time to help me out. I had been to two other tire places in the previous 45 minutes, and they could not help me..but PURCELL did it! They helped me in a big way..repaired the tire, checked all the others just to be sure..and I was on my way.. not to mention they sent me with the most awesome parting gift..a neon pink coffee mug - much used over that weekend for sure! I don't own an RV, and I don't live near this locat

Last weekend we were traveling through Austin in a rented U-haul. One of the tires on our trailer had a flat and this company sent their tech Jesse to assist us. Jesse arrived promptly, was friendly, and very professional. He introduced himself as soon as he arrived, and was happy to answer any questions we had. We let Jesse know we were really hoping to get to our destination by a certain time since we were trying to make an important event and Jesse worked diligently to get us back on the road in no time; and we were able to make our event. Thank You Jesse and Purcell!!

I had a screw in my tire, so I submitted a request online for an appointment. I called later that day because I wanted to move the appointment to an earlier date, and the gentleman I spoke to said to not use the online scheduling function and just call him moving forward - so FYI for those of you trying to use that online feature! But anyways, I came in the next morning, and even though they were extremely busy because they had just received a shipment of 150+ tires, they patched my tire within 20 minutes and had me out the door. Quick, quality service, and the staff were all so friendly and welcoming. I highly recommend them!

This team of people you have running this Tire service is OUTSTANDING !!! They offer very competitive prices for service and have a wide range of Services for your vehicle. Super nice atmosphere, very professional and I felt overall very comfortable having my car serviced. Out of all the places I could've gone I Picked this Purcell Tire Center because they are very appealing and it took no time at all the service my car. I'll be back and will tell everyone I know to give them a call. Thanks for Great service. goes a long way these days. People are Awesome Especially Mr. Terry Johnson. Very Professional.