Quality Towing

Hi All, I just wanted to share my experience with Quality Towing today. My operators name was Darrell. He was very punctual, friendly, polite and professional. I will definitely be using this company in the future if necessary. I highly recommend.

In reality would be a Negative 20, very rude white male wouldn't give me his name got him recorded cussing at me insulting me, threatening me multiple times saying he didn't have to be nice to "you people" this is what the world has turn to. Needless to say will never use would rather walk a thousand miles than call them for help

I showed up at 5:10pm to pick up my vehicle, and even though their posted hours online say open until 6pm, I was told they were already closed and 6pm is for “sheriff hours.” This was never mentioned anywhere, and it caused me to have to pay for an extra day. Very misleading and unprofessional.

Called for a tow for my fiance's dad. Arrived quickly probably 20 minutes. Hooked us up on the towing. Just a 2 mile tow. I drove from brea which was about 40 minutes to the mechanic shop to pick him up. Thanks Quality..

I am beyond furious with this place. First, my truck has been in their yard for 3 weeks. I was, finally, able to come up with the capital and drove an hour to go pick i up. I was so excited and thrilled. As my friends dad pulled out his credit card to pay it in full, we were told that only a registered owner could pay for the vehicle. Off to the DMV we go. Somehow, we ran the gauntlet and added my friends dad as an owner to circumvent their ridiculous policy. As we approach the guy working the front desk, John, told us we wouldn't be able to use the card. The DMV had left out an "A" in the last name. Even though you could clearly look at the back of the title to see where he spelled his name correctly. The DMV hadn't. We were denied again John told us that AAA was not too far away and ga