Quick Lane at Nucar Automall of Tilton

Service department is horrible! I would buy anywhere else to avoid this place. I made an appointment 1.5 weeks in advance. Upon my arrival to the appointment to drop my vehicle off and have an arranged ride they informed me that the Master mechanic called in sick so all the can do is an oil change. Didn't make any means of remediation to the issues. Just asked if wanted to reschedule, made a phone call to BOB MARIANO and they said they have over 8 master mechanics there. So thats where ill continue the remainder of my business

Not sure why they merged quick lane into the service dept? 2 1/2 hours later I got my car back from and oil and filter change. No coffee available like the old waiting room had. I could go on, but no need to be really negative about the condition of the hallway oh and no car wash anymore I guess too. Used to love this place and told people to come here. Would have given Quick Lane 5 stars before this change.

I was thankful they could get me in on such short notice to put on my winter tires but was a bit disappointed by the consistent up selling. I was even called half way through my service to be offered something else that was unnecessary. I understand it's part of their job but I could do without. Would have given 5 stars if not for the up selling.

I had to wait a little while but it turned into a nice nap. They fix your car, replaced the oil, while you sit in the car! They were very professional, very organized but also kind of pricey. I would go back in a pinch.

We are from Maryland and needed a special sized replacement tire on a Sunday. The young gentleman we met matched the tire as closely as possible. Then the service manager actually servied our truck. I would highly recommend them.