Quick Stop Auto Parts and Machine Shop South Gate CA

Horrible place to buy from I called over the phone asking about the return policy on this and they told me I was able to return it as the part was not used I come walking almost 5 miles just for them to tell me I can’t return it due to the box being stepped on saying that it’s used when the pet is clearly unopened and still in a sealed bag this is something that should be said over the phone upon having the customer make a whole trip in this heat just to get refused in the end it also something that should be said upon purchase that everything has to be in perfect condition including the box in order to return it the part is not used at all it’s in the same sealed bag as it was when purchased and given

Unbelievable and extremely despicable what I experienced today, October 7th, at Quick Stop auto parts. I went to return one of the radiator hoses that I bought on September 27th. I bought two hoses. The return policy clearly stipulates that I have 30 days to return an item. The hose was not used. It wasn't a special order, and I had the original receipt. This is a transcript of what transpired while I was trying to return the hose. Employee: Are you going to buy something? Me: Not at this time. I don't need anything. Employee: I can only give you store credit. You bought it more than a week ago. You only have a week to return it to get your money back. I am just following store policies. Me: Why, I have 30 days to return the item. (I pointed at the return policy sign posted in plain view

I was a loyal customer to this place, gave them business as a small company. Especially since Autozone, Oreilley's and NAPA carry the same parts they do, and from better manufactures at about the same price. Now, I would never go there. These people don't offer warranty on their parts. I know because the parts they have sold are always defective. This time was a cylinder for my truck. I went to talk to Jose and the other guy and they refused to replace it. Then i went to explain and showed them pictures and once again they did not care to help or refund the part. They rather lose a customer for 45.00 than to replace it. I HAVE FILED A COMPLANT THROUGH BBB about this issue, especially since i tried to handle it myself. They also have an unlicensed mechanic doing their work, and with out p

Great place to find auto parts for low prices. Three only negative thing is, when they have to order a part and you have to return it, they will only give you sole credit. So make sure you order the right part and your gonna use it.

Always have the parts I need. Like most other auto parts store they don't stock a large inventory, but they can get what you need in less than an hour. I always check there first for what I need. Only bad thing is they don't have good parking