Radiant Express Car Wash

I wanted to give this car wash another chance before leaving a review. Unfortunately, after getting my car washed on Sunday, I noticed bird droppings still on the hood when I got home. I returned two days later for another wash and experienced the same issue. After spending $40 on two washes, I am disappointed with the quality of service and would not recommend it. Please note: Responses are only made to positive reviews which indicates poor customer service.

I love this car wash. We’ve been monthly pass holders for almost 3 years. But, the one this that I ask you to change is the MUSIC. I Associate cleaning your car while listening to some super upbeat music. Not weird, classical music and whatever else other stations you guys have had it on the last few times that we’ve been there. That’s the only reason why I gave you four stars

Have monthly membership. Great employees here, service is great, and always well stocked. Drive a large SUV and no damage or scratches running through the car wash. Great car mat washing areas and the air blower tool at all stations always comes in handy. Now if only the license plate reader could read my plate correctly...LOL

My family and friends go-to car wash, the stations always clean and packed with rags, the staff is so very nice & helpful, always with a smile on their face, very welcoming. My little ones love going because it’s a fun experience for them to go through and see all the lights and bubbles.

Customer service has little to be desired...as a previous monthly paying customer who cancelled and the restarted, or so I thought. I went through and was told I paid the prior week for a 1 time wash...I explained that was an error on their part it was supposed to be monthly and there was no way for me to know. The manager wouldn't make it right, basically said too bad and offered to charge me again on a monthly basis...really??? No thanks ..lots of other car washes around...oh, she told me I should have known that was on the 22nd .I came back on the 27th to was my car again...sorry I don't wash my car every day and was out of town ..she said she does...I guess I'm supposed to as well