Redwood City Car Wash

This is my “washed” car. What a joke. Edit* Instead of owning the fact that you did a terrible job washing my car you blamed it on me. My car was fully detailed less than 6 months ago and I get it washed at least once a month. I had just got back from a road trip so yes the exterior of my car was dirty, hence why I was taking it in to get washed. This place is a joke, you are paying for a drive thru car wash. They spent less than 2 minutes doing any cleaning by hand. The photo from inside my car was taken as I was pulling out of the car wash in disbelief of the crap job they did. You can clearly see the same smudges and dirt in the following pics from the exterior. If you spent as much time washing my car as you did responding to my review we would have no issues here. Have a great day!

Title: Beware of deceptive upselling and aggressive behavior. I am writing this review to warn others about the deceptive practices at this car wash. My experience was extremely unprofessional and bordered on a scam. While my car’s interior was being cleaned, I was asked if I wanted the mats washed. I clearly said "no". A few minutes later, I was called over, shown the mats, and asked again. I said "no" again. The employee was very insistent, claiming they needed to be washed to get them clean. I explicitly told her that "I did not want to be sold anything extra", but if they wanted to wash them, they could. They went ahead and washed them, but just as I was about to leave, they demanded payment for the mats. When I refused, they lied and claimed I had requested the service. I was never

Car wash service: I had the unfortunate experience of being misguided onto their track as well as off of the track, ripping two holes in my undercarriage. Then the staff showed me video that did not include the service person guiding me in the initial time nor any video when I was instructed to exit. The manager's response was a preformatted response and did not take into account my report of events nor the angle of the tracks opening (a Y-formation). They were highly dismissive, likely because they otherwise do well in there business. They showed no evidence that proved I entered without guidance & refused to show the other angles of the car from other camera angles.

You know this particular car wash is really hit and miss. I guess like anything else it all depends on the employees. Sometimes you go in and it's pretty good there are a couple guys at the very beginning using soap wands and kind of prepping your car to go through the car wash they're hitting the bugs in the front and the back and sometimes you go in and you can tell they just don't care sometimes the tracks are moving really fast and they just push your car through and you get to the end and everybody is all stacked up. And I don't know if it's just this car wash or ???? They also don't wipe off the roof of your car ever. But that being said it is only $17 but be prepared to towel dry off parts your own car. I wanted to update this review this is definitely one of the good times in the

Very efficient and responsible staff. I did an exterior auto car wash plus interior wash for $50. It’s all done within 30 minutes. Highly recommended!