Reggie’s Auto Service

Reggie SAVED our family field trip! My sister and I were road tripping across Virginia from out of state with our five kids. Right outside of Charlottesville, a spark plug blew on my van and we were sitting ducks trying to figure out how to get it fixed. We called Reggie and he was quick with a quote AND got us in not just the same day for service, but maybe 30 minutes after we called. As soon as we arrived at the shop he got to work on diagnosing the problem, got to the root of the issue and got it repaired. We were in and out with a diagnostic done and new spark plugs in under 2 hours, and onto our destination. Reggie went out of his way to make sure we were taken care of and that the van was good to go for the rest of our trip. Great guy, great shop, great experience.

Reggie’s Auto Service WARNING! I came in with a leak that would cause smoke to come out the hood. I'm a mom and was traveling from about an hour away with my daughter so I had to get it fixed before getting back on the road. Reggie is a dishonest, money hungry mechanic. He overcharged me for the job and parts. $70 for a gasket that typically cost $13. And claimed to work 4 hours on a job that typically takes 2 hours. He charged me $550 for a job that typically costs $350 (I now know that bcuz I'm having honest mechanics work on the same leak now). I knew I was at his mercy since I was out of town so I paid him. But the next day smoke was coming from the hood and the car was leaking from the same spot! I couldn't take the car back bcuz it was an oil leak. I demanded my money back but he cl

My family owns two older Mercedes Benz 1980 240 desiel cars and I have had this shop repair them and I have nothing but great experiences from this shop. The owner, Mr Reggie, is super super smart and very fair. As far as pricing, I can truthfully say he is not the cheapest nor the most expensive. I can truthfully say he is in the middle. As far as the equality of the work, I know the job done is the highest quality because of all his years of being a mechanic. For these reasons I trust this shop and Mr.Reggie, the owner. Lastly, I want to say that the owner , Mr Reggie, is a good person.

Reggie’s is the best car service that I have ever received! He is wise, experienced and goes above and beyond. I appreciate Reggie’s consistent honesty, kindness and commitment to excellent service. Each time I have sought car service, he contacts me with information and options before proceeding with the service. He also repeatedly offers me discounts and bonus care for my car. I very comfortably refer friends and family, knowing that they will be well served at Reggie’s!

**warning*** I was traveling with my kids today and my car’s heater quit working and then the car said it was overheating. I searched a place and this one came up. It was my radiator. Google said it was a 1-3 hour job with 1 mechanic. I was quoted 1470 for 8 hours worth of work. I expressed that that seemed excessive but what am I to do. 3 hours later I was charged 1470 for the job. I am traveling. I won’t have a warranty and they are dishonest. I would not recommend.