Reno KTM Husqvarna GasGas- Now owned by Michael's Reno Powersports

If i could rate my experience a 0 out of 5 stars, i would. Bought a Used but advertised NEW Gas Gas 300 trials bike that has all kinds of wear marks that was well hidden at the time of sale. It took well over 4 hours to get the bike in my hands and now the bike wont start. I feel like they used starting fluid to get the bike to run to my truck. Very shady dealership and wont be going back.

I have been dealing with and shopping at Reno KTM/NMS for over 2 years now. I have bought a bike from them, as well as countless parts. I have never been disappointed with the customer service or prices. Everyone there is awesome and takes great care of their customers. I love shopping there and vowed after buying my last bike from them that I would never buy from another dealer again. They are always tremendously helpful and kind.

I needed to order a hard-to-find slave cylinder, and Reno KTM was the only place that had it. Unfortunately, I live hundreds of miles away, and I needed the part the next day. I called them and spoke to a gentleman named Brody; he was incredibly attentive and helpful, offered overnight shipping, and got me the part in time. The whole process was quick and painless, the price was fair, and the customer support was fantastic. Great company. Go here for your KTM needs, even if you don't live nearby **Thumbs up**

I’ll start by saying I purchased a dirtbike there and had a decent enough experience to come back. ...then came the bad stuff. To summarize, beware of getting parts and service there. They might steal your old parts and/or send you out on a mechanically dysfunctional bike. See details below. STEALING TIRES I had them do a dual sport conversion on the nearly new bike. This included installing DOT tires. When I asked for the like-new dirt tires, back they said they didn’t have them. So they were basically stolen by someone that works there, thinking I wouldn’t want them back. No compensation, apology, etc.—nothing was offered for my near $200 loss on tires. Absolutely no excuse for this. UNACCEPTABLE LABOR Despite having tires stolen, I gave them the benefit of the doubt and decided t

Even though I live in the San Francisco Bay Area, I do all my business with this shop. I have several shop options MUCH closer to my home, but I make the trip for my service needs because they have legitimate master mechanics and I don't trust my bikes with the average shop. I get online retail level prices on parts and accessories and they consistently provide fast shipping. Bike inventory and pricing is excellent. The staff is courteous, professional and knowledgeable.