Rice's Automotive

I got a NYS inspection in May 2025 from Bellerose Car Care. Hasib was the manager there at the time of my inspection and he later moved to Rice's Automotive. Hasib had ordered the wrong front tires for my car, which caused several dashboard errors. He had me come to Rice's Automotive (new shop he is now at) to resolve issues from my inspection. Hasib realized and admitted he had ordered front tires that are the wrong size for my car but he blames the mechanic (Ernie) for installing those wrong tires and he says it's Ernie's fault. He sent me to Hempstead Discount Tire (where Ernie is now at) and that Ernie will take care of the situation and fix it. I went there and Ernie said it's not his fault and it's Hasib's fault and that he (Ernie) will not be fixing the tires. Hasib said he feels

I have used Rice for over 10 years for service on two cars. I used them because I trust them. Recently I had my 11 year old car upgraded. Including full detailing. The car came back in showroom condition, and felt great. Of course I highly recommend them. They treat each customer with respect and they know cars.

Rice's Auto Repair provided excellent service at a reasonable price for my brake change. They completed the job quickly, and I didn’t have to wait until the next day. I really appreciate their professionalism, friendlyness and honesty.

Overcharging customers for work done on cars. Price gouging. Miss the old owner Kevin he was honest and trustworthy.

I have been going to this shop for several years and while they were never the cheapest place, I enjoyed going there because Kevin the owner stood behind his work and I prefer to support a local small business. That said, my last two experiences with this shop have been negative and each time Kevin has not been around. Issue 1: twice I asked them to replace a small plastic piece around the foglight on my car. Both times they say no problem, we will order the part and call you. Nobody ever called back and when I follow-up with them they do not seem to know what I'm talking about. I know replacing this part is not a big money-maker for them, but it matters to me a loyal customer. Issue 2: We recently had brand new tires installed on our SUV and when one of the tires had an issue 3 months