Richmond Quick Lane

Don’t deserve a star but have to leave one in order to review. They treat you right the first time so enjoy trying them out, they’re awesome. Just had a leak from a service they performed two weeks prior. Very well could’ve been just a coincidence but a little weird it’s where they had been working before. Told them exactly what needed replaced but they insisted they had to perform a diagnostics test, totally understand but I explained what I wanted done due to where the leak is. Notice it’s current tense so yep, a day after paying for the diagnostic test, it’s still leaking exactly where it was before. Go local if you can.

I had to stop in an emergency situation for a new battery! These folks were efficient, friendly, and simply delightful! Replaced my battery and checked out my alternator (which was fine) and sent me on the rest of my journey home to Florida.

I always get 5 star service when I go to get "The Works Oulchange", but this day I went I went for an oil change and to have all my fluids topped off. I get home to check to find out that my fluids weren't topped off at all. I always make an appointment with the same service person, but he wasn't available. I guess that's what happen when I go with somebody different and they think a women don't check her vehicle!!

They always do top notch service. I've always brought my truck back here to have service every year and they never fail. Great customer service and just real hometown people

They had a 3 hour minimum service delay with no clear completion time. Had to leave so I wasted my time and gas money getting there. They should have notified me about the delay. Not going back.