Roseburg Collision Center

After an oil change and refilling the brake reservoir the jeep is better. It still has a vibration from the crash but it's ok. The reason its 4 stars and not five is because it took so long and the vibration is not gone. Their color match is pretty good this second pic is after they were done.

This business works hard at what they are given. Dealing with insurance companies and shipping hassles. They try their best. Sometimes short handed but work at making things work the best they can. I love their dogs. Over friendly sometimes. The most aggressive they are is happy to see you and wants everyone to pay attention to them. I recommend their services.

Not only has the staff helped my family with repairs but Steven, the owner, has sponsored my daughters racing for the last two years. He was actually one of her inital sponsors 3 years ago when she started. Not only will you get top level service, you will be supporting a business that puts pride in their work and supporting their community, even the kids!

There dogs are aggressive, the big grey dog was very aggressive towards a women who came in when I was there this isnt professional ,I wouldn't open the door once when the open sign was on because the dogs were so on guard growling barking hitting the door an window very scary. They didn't call me back when told they would to update progress. Would respond to my insurance to the point insurance threatened me to cancel my rental car because they didn't follow protocols in communicating with them the estimates, they charged me over what insurance agreed on because there estimates were inflated over the going rates of local repair shop ,Never have I paid out of pocket other then the deductible, besides what insurance allowed. Wouldn't recommend there shop owner was rude disrespectful intimid

Went in to get an estimate and the owner was friendly and gave me a quote. I tried to call them more than 10 times over three days to get the work scheduled and they never picked up the phone and you can’t leave a message. Not sure how you can run a business in 2024 when you never pick up the phone or have a voice mail box for people calling. I ended up taking my business somewhere where I can actually talk to someone and who knows how to run a business.